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I recently read a post on Chris Brogan's blog that he had an iPhone app created for his blog. Interesting. Being the curious gal that I'm, I had to check it out. Turns out a company called MotherApp can turn your blog into an app. It's free if you agree to have ads (they split revenue with .. read full article »

Canada has a new minister of state for small business and tourism: a New Brunswick lawyer named Rob Moore.Moore succeeds Diane Ablonczy. (Not that it ever seems to make much difference. She now becomes minister of state for seniors.)Just yesterday, Moore (in the centre of the photo) was in .. read full article »

This conversation unfolded over Twitter, where I tweeted that most commonly people got disengaged between the time of getting their offer letter and actually joining. And that is because they are most "orphaned" then. Some HR people recognise this - but the vast majority don't. Then Kirti .. read full article »

Related to my recent post about eLearning Certifications, someone went back through some of my older related posts such as eLearning Certification, Online Degrees Get No Respect and particularly: Lower Value of Online Degree Programs and asked:   I am curious, now that things have changed .. read full article »

My fellow readers, I am sure you have been following every last little detail concerning the China-based hacker attack on Google and as many as 34 other companies, including Adobe Systems Inc., Juniper Networks and Yahoo. As a result of the cyber attack and the fact that the China government .. read full article »

I'm very excited about an entrepreneurial event being held in Fredericton May 1-2, 2010.Rivers Corbett is a charming, outgoing chef whom I met 10 years ago at PROFIT Magazine’s first GrowthCamp, for emerging entrepreneurs. As CEO of what is now The Chef Group, he now loves helping other .. read full article »

Listen to Wayne Hurlbert on Blog Talk RadioSmall business and customer service expert, and co-author of the very practical customer service myth breaking book B-A-M!: Delivering Customer Service in a Self-Service World, Barry Moltz shares why it's critical to deliver customer service in this .. read full article »

A lot of people can learn a lot from the words and examples of Dr. Martin Luther King, whose memory we celebrate today in the US. Managers would do well to remember two of Dr. King's principles - equality and service. Remember that you are no better than the people who report to you. You just .. read full article »

If you want to know why its going to take longer than people hope or expect to get out this great recession, look no further than media and corporate response to Jeff Zuckers move of Jay Leno to primetime. What Zucker and NBC did was the EXACT RIGHT MOVE. Business environments change. When they .. read full article »

Got an interesting information shared by my friend AK Menon whose firm Options did a survey focused on the Auto sector.  attraction to company culture plays the most dominant part in a job seeker’s preference of a future employer. While the job seekers were divided about their most preferred .. read full article »

Before I start with any of my actual predictions, let me throw in an overall prediction that the year is going to start off slow for most people, but by the end of the year, we will all be thinking: “Wow, 2010 was a crazy year!”  When I say that, keep in mind that 90% of what .. read full article »

Jeff Morin is a Classic Small-Business Entrepreneur (CSBE). Here's how I define CSBE: someone who has deep knowledge of a market segment that is inefficient or poorly served and develops a way to correct the inefficiency -- preferably without too many competitors even noticing -- thus assuring .. read full article »

The media coverage is extraordinary on the powerful earthquake (measuring 7.0 on the Richter scale) that struck near Port Au Prince, Haiti on January 12. Our heartfelt thoughts and prayers go out to everyone who is suffering right now in Haiti.To offer your own help with a donation of any size, .. read full article »

Veracity By: Laura BynumPublished: January 2010Format: Hardcover, 384 pagesISBN-10: 1439123349ISBN-13: 9781439123348Publisher: Pocket BooksAt age six, in the year 2012, Harper Adams was removed from her family, under the guise of protecting her from what was termed a global pandemic. As she .. read full article »

Product Pricing is more than a trade-off between volume and margin. The knee jerk reaction of most Indian software companies is to price low. However, price too cheaply, and you risk your positioning – do you want to be positioned as “cheap” in the prospect’s mind?  Products rarely win .. read full article »

Sometime over the weekend the HR Professionals' community crossed the landmark of a 1000 members. If you're a member please welcome the new members and make them feel welcome . Don't forget to check out the HR related events happening near you at Events and to read the thoughtful blog posts by .. read full article »

B-A-M!Delivering Customer Service in a Self-Service WorldBy: Barry Moltz, Mary Jane GrinsteadPublished: September 29, 2009Format: Paperback, 236 pagesISBN-10: 1449007945ISBN-13: 978-1449007942Publisher: AuthorHouse "In this increasingly transparent world where so many products and services are .. read full article »

I received a letter by courier yet again last week from a well known financial institution. It took me a while to reach the letter since the envelope in which the letter was enclosed had been fortified by no less than 9 staple pins. In addition, the envelope was tightly sealed with gum and two .. read full article »

[Second in series of occasional posts; read the first one here.]This is how I began this series:So long to Pittsburgh's last decade. What will the next one bring? Long-range forecasts are easier in some ways than short range ones; my list of predictions for Pittsburgh's 2010 includes only one .. read full article »

Maybe some of these ideas will help spur you on to more spontaneous innovation day-to-day within your global small business.My latest post for American Express OPEN Forum:2010: The Year of Spontaneous InNoVaTiOnYou like it? Hit the Tweet button at the top. You really, really like, hit the .. read full article »

Award winning author, journalist, and film critic Lisa Johnson Mandell, in her image transformational and results oriented book Career Comeback: Repackage Yourself to Get the Job You Want, was kind enough to take the time to answer a few questions about landing the job of your dreams. Lisa .. read full article »

Career ComebackRepackage Yourself to Get the Job You WantBy: Lisa Johnson MandellPublished: January 7, 2010Format: Hardcover, 256 pagesISBN: 9780446549653Publisher: Springboard Press/Hachette"Nowadays, there are fewer jobs, and the competition for them is more fierce than ever. We certainly .. read full article »

Forrester Research says the global technology industry will see an 8.1 percent increase in IT spending in 2010, with software and computer hardware leading the charge, and IT consulting services following.IT spending is expected to grow 6.6 percent in 2010 to $568 billion, according to .. read full article »

I was introduced to Keith Simmons from B2Bcfo.com by my CPA. I don't often get together for a cup of coffee with a stranger, but because my accountant is someone I really trust, I decided to do it. We had no particular agenda except to see if there might be some common interests, and indeed .. read full article »

Google issued a statement alleging that agents acting on behalf of China had tried to hack into certain corporate networks, including Google’s and the Gmail accounts of Chinese dissidents. They also announced that they would no longer censor search results on their Chinese search engine, which .. read full article »

Here’s a gift for you today...a quick lesson in how to boost your online visibility...something I was thinking and wanted to share with you. I sent this out to my email list and posted on my Facebook page, but you may not see my content in either of those places if you aren't on my list or .. read full article »

Here’s a gift for you today...a quick lesson in how to boost your online visibility...something I was thinking and wanted to share with you. I sent this out to my email list and posted on my Facebook page, but you may not see my content in either of those places if you aren't on my list or .. read full article »

A new online magazine on Toronto, YongeStreet, has launched with a story on FreshBooks, the online invoicing service that is becoming a boon to freelancers and consultants around the world.Not a lot new in the story, but a good read if you haven't heard how founder Mike McDerment developed the .. read full article »

Here's a perspective on why some firms hesitate to export. It certainly comes across far more difficult than it has to be. But there are some interesting lessons, tips and resources that can be found if you dig deep within the article, especially if you run a business in Ohio, .. read full article »

Listen to Wayne Hurlbert on Blog Talk RadioSpeaker, consultant, co-founder of The Collective Wisdom Institute, and co-author of the important and world changing book The Power of Collective Wisdom: And the Trap of Collective Folly, Alan Briskin, shares ideas from the emerging field of collective .. read full article »

As is the normal way on the internet, people love to read headlines. Of course they rarely read the substance of the article behind the headline. They take the headline and run with it as gospel. This is particularly true of internet video and the presumption by many that the internet will be so .. read full article »

Interesting post by Elison Elliott for the Foreign Policy "Global Markets" Blog Network (launched February, 2009):Don't Bet Against ChinaIt's running in line with our predictions No. 4 and 5 here. Elison and I have been in touch via email. I hope to interview him soon on this topic at The .. read full article »

In the last two weeks I've been asked to share my secrets to success. Both requests are for events I'm attending and/or doing a presentation. While there are many things that contribute to my success, the #1 thing is this...My #1 secret is that I invest in working with mentors and coaches. .. read full article »

In the last two weeks I've been asked to share my secrets to success. Both requests are for events I'm attending and/or doing a presentation. While there are many things that contribute to my success, the #1 thing is this...My #1 secret is that I invest in working with mentors and coaches. .. read full article »

ThoughtFarmer is an excellent "intranet in a box" product. They have just announced the release of their new version 3.6 - you can go to this page to read about the new features: ThoughtFarmer 3.6: Relevant Home Pages, Easier Searching and Customizable GroupsHowever, even better than this, they .. read full article »

Many business leaders and HR professionals I meet and talk to take stances that are either on the lines of "Oh Orkut and Facebook is such a drain on my company resources and time ! I need to ban such stuff - or at least regulate it - so that we can do our jobs better" Or (and this is a smaller .. read full article »

The Power of Collective WisdomAnd the Trap of Collective FollyBy: Alan Briskin, John Ott, Sheryl Erickson, Tom CallananPublished: October 2009Format: Paperback, 239ppISBN-13: 9781576754450ISBN-10: 1576754456Publisher: Berrett-Koehler Publishers"Collective wisdom reflects a similar capacity to .. read full article »

We talked about how China is on the fast track to economic domination here in Point No. 4 of our "10 Predictions That Will Shape Our Global Small Business World in 2010" report, but what about global domination for the "Snuggie" brand exported from the U.S.A. yet produced in China?Read more .. read full article »

Here's a book that is probably not on any entrepreneur's top 10 or even top 100 business books list, but it's one I keep on my desk just about all the time: The Portable Coach: 28 Sure Fire Strategies For Business And Personal Success by Thomas Leonard. Before his untimely death six years ago at .. read full article »

Put simply, the energy audit is a tool for identifying potential energy improvements and the value that these improvements should provide. But we find that energy audits may serve distinctly different audiences—the society as a whole, the audit recipient, or the audit provider. A variety of .. read full article »

What is the worst customer service experience you have had? Share it with your peers on our Readers Respond page, Tell Us Your Worst Experience. What happened? What did you do about it?Your Worst Customer Service Experience originally appeared on About.com Management on Wednesday, January 13th, .. read full article »

Toronto-based social media company Sysomos (no, I don't know what that means) understands that many business owners are still confused about the potential of interactive Web marketing tools.This week it published a great blogpost offering "Five Truths about Social Media" that should give .. read full article »

Oklahoma City, Oklahoma based Avondale Investments LLC President Don Dillingham (photo left) and Senior Adviser J.D. Colbert were kind enough to answer a few questions about Avondale Investments LLC. They also discussed how the firm was selected to manage the wind down of the Capital Purchase .. read full article »

Our Global Small Business World 2010 trend piece is ready for viewing over at our favorite trend hub: Small Business Trends!Read every word here:10 Predictions, Forecastsand Trends That Will Shape OurGlobal Small BusinessWorld in 2010 read full article »

I received an interesting and probably fairly important question. I believe this person represents a fair number of individuals who work in the world of workplace training / learning. I am a Senior Organizational Development and Training Specialist based in San Diego, CA. I came across .. read full article »

Take a good look. I bet they try harder.'Avatar' Cracks Top 10 All-Time Domestically; No. 2 GloballySee how China consumers view the movie here.Note: Our "10 Predictions, Forecasts and Trends That Will Shape Our Global Small Business World In 2010" is scheduled to be published first over at .. read full article »

Came across some great posts on driving collaboration within the organization First there are cases studies of Heinz and Bayer where Social Media meets the Employee Handbook For Bayer Corp, social media has become one more way for employees to share ideas within the organization or for the .. read full article »

Canadian Entrepreneur wishes you a very Happy Birthday of Sir John A. Macdonald, Canada's first Prime Minister.And a masterful tactician:"The great reason why I have been able to beat Brown is that I have been able to look a little ahead, while he could on no occasion forego the temptation of a .. read full article »

Boston-area entrepreneur Dharmesh Shah wrote a brilliant blogpost recently that draws on all of his near-20 years’ experience with technology startups. He composed 47 “triplets” of advice for other startup entrepreneurs. Yep, each is just three words long. Yet together they capture the .. read full article »

2010 gives you a new chance to overcome any previous limitations to your success. One way to succeed is to get more done each day. A planning tool I find indispensable for getting more done each day is my to do list. Over the years, I have developed A To Do List That Works for me. I use it every .. read full article »